Privacy Policy
Last Updated: March 2025
At zirelavontiqo, we take your privacy seriously. This document explains how we collect, use, and protect information about corporate finance professionals who use our educational platform. We operate under Australian privacy legislation, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
Running an educational platform means we need certain information to provide you with quality service. Here's what we gather and why it matters.
Personal Information
When you register for our courses or download resources, we collect:
- Your name and professional title
- Email address and phone number
- Company name and industry sector
- Professional experience level
- Educational background relevant to finance
- Payment information for course enrollment
Usage Data
We track how you interact with our platform to improve your learning experience. This includes which courses you view, how long you spend on different modules, and which resources you download. We also collect technical information like your IP address, browser type, and device information.
Communication Records
When you reach out to our support team or instructors, we keep records of those conversations. This helps us provide better assistance and resolve any issues more effectively.
2. How We Use Your Information
Your data serves specific purposes that directly benefit your learning experience and our ability to run the platform effectively.
Course Delivery: We use your information to provide access to learning materials, track your progress, and issue certificates upon completion.
Platform Improvement: Usage patterns help us understand which topics resonate with finance professionals and where we might need to adjust our curriculum.
Communication: We'll send you course updates, new module notifications, and occasionally information about related programs that might interest you.
We analyze aggregated data to understand trends in corporate finance education. For example, if many analysts struggle with a particular valuation method, we know to create additional support materials. This analysis never identifies individual users.
3. Data Sharing and Third Parties
We don't sell your personal information. Period. But running an educational platform does require working with certain service providers.
Essential Service Providers
Payment processors handle your transactions securely. Email service providers help us send course materials and updates. Cloud hosting services store your learning progress. These companies can only use your data to provide services to us, nothing more.
Legal Requirements
If Australian authorities require it, or if we need to protect our legal rights, we may disclose information. This is rare, but it happens in cases of fraud investigation or regulatory compliance.
Business Transfers
Should zirelavontiqo merge with another company or get acquired, your information would transfer to the new entity. You'd be notified beforehand, and the new owner would need to honor this privacy policy.
4. Your Privacy Rights Under Australian Law
The Privacy Act gives you specific rights regarding your personal information. Here's what you can do and how to do it.
| Your Right | What This Means |
|---|---|
| Access | Request a copy of all personal data we hold about you |
| Correction | Ask us to fix inaccurate or incomplete information |
| Deletion | Request removal of your data in certain circumstances |
| Restriction | Limit how we use your information |
| Objection | Opt out of certain data processing activities |
To exercise any of these rights, send a request to our privacy team at support@zirelavontiqo.pro. We'll respond within 30 days. Sometimes we might need to verify your identity before processing requests, especially for data access or deletion.
Complaints Process
If you're unhappy with how we handle your information, contact us first. We take complaints seriously and will investigate thoroughly. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
5. Data Security Measures
Protecting your information isn't just about compliance. It's about trust. We've implemented multiple layers of security because finance professionals deserve robust protection.
Technical Safeguards
All data transmissions use TLS encryption. Your password gets hashed using industry-standard algorithms. Our servers sit behind firewalls with intrusion detection systems. We run regular security audits and penetration testing.
Administrative Controls
Only authorized staff can access personal information, and only when necessary for their job. Every access gets logged. Our team receives regular privacy and security training. We maintain strict policies about data handling.
Physical Security
Our data centers in Australia use biometric access controls, surveillance systems, and environmental monitoring. Only vetted personnel can enter these facilities.
Despite these measures, no system is completely impenetrable. If a breach occurs, we'll notify affected users within 72 hours and report to the OAIC as required by law.
6. Data Retention and Deletion
We don't keep your information forever. Here's how long we retain different types of data and why.
- Active Course Data: Maintained while you're enrolled plus 7 years for certificate verification purposes
- Payment Records: Kept for 7 years to comply with Australian tax requirements
- Communication Logs: Stored for 3 years to resolve potential disputes
- Marketing Data: Retained until you unsubscribe or request deletion
- Technical Logs: Automatically deleted after 90 days unless needed for security investigations
When you request account deletion, we remove personal identifiers within 30 days. Some information stays longer for legal compliance, but it's anonymized so it can't be traced back to you.
7. International Data Transfers
Your data primarily stays in Australia. However, some service providers operate globally, which means your information might be processed overseas.
When data leaves Australia, we ensure adequate protection through:
- Standard contractual clauses approved by Australian authorities
- Verification that recipient countries have equivalent privacy protections
- Binding corporate rules for multinational service providers
You can request specific details about where your data is stored and processed by contacting our privacy team.
8. Cookies and Tracking Technologies
Our platform uses cookies to function properly and improve your experience. Some are essential, others are optional.
Essential Cookies
These keep you logged in, remember your course progress, and maintain security. You can't disable these without breaking the platform's functionality.
Analytics Cookies
We use these to understand how users navigate our courses. This data is aggregated and anonymous. You can opt out through your browser settings.
Preference Cookies
These remember your settings like video playback speed or preferred language. They make your experience smoother but aren't strictly necessary.
Most browsers let you control cookies through their settings. Keep in mind that blocking certain cookies might limit platform functionality.
9. Children's Privacy
Our courses target corporate finance professionals. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently gathered data from a minor, we'll delete it immediately.
10. Changes to This Policy
Privacy regulations change. Our platform grows. Sometimes we need to update this policy. When we make significant changes, we'll notify you via email at least 30 days before they take effect.
Minor updates like clarifying existing practices won't trigger notifications, but we'll always update the "Last Updated" date at the top of this page. We recommend checking back occasionally, especially if it's been a while since you've reviewed our practices.
11. Marketing Communications
We'll occasionally send you information about new courses, industry insights, or platform updates. You control these communications.
Every marketing email includes an unsubscribe link. Click it, and you're off that list immediately. You can also manage your preferences through your account settings or by contacting support@zirelavontiqo.pro.
Even if you opt out of marketing, we'll still send essential communications about courses you're enrolled in, account security, or policy changes that affect you.
12. Third-Party Links
Our courses sometimes reference external resources like financial databases, research papers, or industry tools. We're not responsible for the privacy practices of these third-party sites. When you click away from our platform, this policy no longer applies. We recommend reviewing the privacy policy of any external site you visit.
Contact Our Privacy Team
Questions about this policy? Concerns about how we handle your data? Want to exercise your privacy rights? Get in touch:
Email: support@zirelavontiqo.pro
Phone: +61 2 8236 8037
Mail: Privacy Officer, zirelavontiqo, 29 Jull Street, Armadale WA 6112, Australia
We aim to respond to all privacy inquiries within 5 business days, with full resolution within 30 days for complex matters.